Privacy Policy

1. Information We Collect

We may collect personal information that you provide directly when you place an order, create an account, contact support, or communicate with us.

Personal information

• Full name
• Email address
• Phone number
• Billing address
• Company details, if provided
• Payment-related information needed to process transactions

Account and service information

• Account login details
• Support tickets and communication history
• Service usage details, logs, and technical records

Technical data

• IP address
• Browser type
• Device information
• Pages visited and interaction data on our website

2. How We Use Your Information

We use collected information to operate our business, deliver services, and support customers.

• Create and manage your account
• Process orders and payments
• Deliver hosting services and customer support
• Send service-related notices and important updates
• Maintain security and prevent fraud or abuse
• Improve our website, services, and customer experience
• Meet legal or regulatory obligations where required

3. Cookies and Tracking Technologies

CybroHost may use cookies and similar technologies to improve website functionality, remember preferences, keep sessions secure, and understand how visitors use our website.

You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the website.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties.

We may share information only when necessary, such as:

• With trusted service providers who help us operate our business
• When required by law, regulation, or legal process
• To protect our rights, systems, customers, or services
• As part of a business transfer, merger, or sale if applicable
• With your consent or at your direction

5. Data Security

CybroHost takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

• Secure systems and protected infrastructure
• Access controls and authentication measures
• Encryption where appropriate
• Ongoing monitoring and security updates

6. Data Retention

We keep personal information only for as long as necessary to provide services, maintain business and billing records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal data.

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where applicable
• Object to or restrict certain processing in some circumstances
• Request a copy of your data where legally applicable

To make a privacy-related request, please contact us using the details listed below.

8. Third-Party Links

Our website may contain links to third-party websites or services. CybroHost is not responsible for the privacy practices, content, or policies of third-party sites.

You should review the privacy policies of any external website you visit.

9. Children’s Privacy

CybroHost services are not intended for children, and we do not knowingly collect personal information from children without appropriate legal basis or parental consent where required.

10. Changes to This Privacy Policy

CybroHost may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date it is published.

11. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us.