Acceptable Usage Policy
This Acceptable Usage Policy explains the rules and prohibited activities that apply when using CybroHost services, infrastructure, and hosting environments.
This Acceptable Usage Policy applies to all CybroHost services. It is intended to protect our network, customers, systems, and service quality by clearly defining prohibited activities and unacceptable use cases.
1. Purpose
CybroHost services are provided for lawful hosting, website, application, and related online use. This Acceptable Usage Policy exists to protect the stability, security, and reputation of our network and to ensure our services are used in a responsible manner.
2. General Rules of Conduct
You must not use CybroHost services in any way that is unlawful, harmful, abusive, deceptive, disruptive, or likely to create security or operational risk.
- Violates any applicable law or regulation
- Infringes the rights of others, including privacy or intellectual property rights
- Attempts to bypass security controls or access restrictions
- Harms the stability, performance, or reputation of our infrastructure
- Creates risk for CybroHost, its customers, or third parties
You are responsible for activity that takes place through your account, including the actions of anyone using your services, systems, or login credentials.
3. Illegal, Harmful, or Exploitative Content
You may not host, distribute, store, transmit, or link to content or activity that is illegal, harmful, exploitative, or otherwise prohibited.
- Content that exploits or endangers minors
- Human trafficking, coercion, or exploitative material
- Terrorist or violent extremist content
- Content that promotes serious criminal wrongdoing
- Unlawful threats, incitement, or abusive conduct
- Pornographic or sexually explicit content, if prohibited under our service standards
4. Malware, Unauthorized Access, and Security Abuse
You may not use CybroHost services to create, distribute, host, or operate malicious or abusive security-related activity.
- Malware, viruses, ransomware, spyware, trojans, or botnets
- Phishing pages, credential harvesting, or deceptive login systems
- Unauthorized access attempts against systems, networks, or accounts
- Exploiting vulnerabilities or abusing security weaknesses
- Port scanning, vulnerability scanning, or penetration testing without permission
Any attempt to bypass authentication, rate limits, or security safeguards is strictly prohibited.
5. Spam, Email Abuse, and Messaging
CybroHost services may not be used to send, relay, or facilitate spam or abusive messaging activity.
- Unsolicited bulk email or spam campaigns
- Email spoofing or forged message headers
- Misleading sender identities
- Use of mailing lists without valid consent where required
- Messaging activity that causes repeated complaints or reputation damage
To protect service quality and network reputation, CybroHost may restrict or suspend email-related functionality where abuse is suspected or confirmed.
6. Denial-of-Service, Network Abuse, and Disruption
You may not use our services to interfere with, disrupt, or degrade any system, network, service, or customer environment.
- DoS or DDoS attacks
- Booter or stresser services
- Traffic floods or request floods intended to disrupt services
- Intentional interference with the operation of any hosted environment
7. Fraud, Deception, and Impersonation
CybroHost services may not be used for fraudulent, deceptive, or misleading activity.
- Financial scams, fraud, or identity theft
- Impersonating individuals, brands, or organizations in a misleading way
- Fake support pages, deceptive offers, or scam websites
- Use of stolen payment methods or payment abuse
8. Intellectual Property and Piracy
You may not host, distribute, or link to pirated or infringing content through CybroHost services.
- Pirated software, cracks, key generators, or warez
- Unauthorized copies of movies, music, games, books, or other copyrighted works
- Services primarily designed to distribute infringing material
- Content published without the necessary rights, licenses, or permissions
CybroHost may remove or disable access to allegedly infringing content and may suspend repeat offenders.
9. Privacy and Personal Data Misuse
You may not unlawfully collect, store, process, distribute, or misuse personal data through our services.
- Hosting or distributing stolen personal data or credentials
- Unlawful surveillance, tracking, or privacy-invasive activity
- Collecting personal data without appropriate notice or legal basis
- Misusing payment information or sensitive personal records
You are responsible for complying with all applicable privacy and data protection laws for any personal data you collect or process.
10. Resource Use and Fair Use
You must use CybroHost services in a way that does not materially harm the performance, stability, or reliability of our network or other customers’ services.
General fair use
Services may not be used primarily for activities that create excessive operational load or network congestion beyond the intended purpose of the selected plan.
Shared Hosting
- Sustained heavy CPU, memory, disk I/O, or bandwidth abuse is not allowed
- Bulk file distribution, file mirroring, or similar high-bandwidth delivery is not allowed
- Continuous background processes not suited for shared environments are not allowed
- Cryptocurrency mining or similar high-intensity workloads are not allowed
- Open proxies or public relay services are not allowed
VPS Hosting
VPS services support broader workloads, but they must still comply with this policy and may not be used for activities that create material security, reputational, or network risk.
- Hacking, phishing, malware, spam, or illegal content
- Open proxies, public VPN exit nodes, or similar relay services without approval
- Cryptocurrency mining or proof-of-work workloads without approval
- Repeated abuse complaints or activity that damages network reputation
11. Enforcement
If CybroHost reasonably believes that this Acceptable Usage Policy has been violated, we may take action including investigation, warning, rate limiting, feature restriction, content removal, service isolation, suspension, or termination.
We may act without prior notice where necessary to protect our services, other customers, third parties, or to comply with legal requirements.
12. Reporting Abuse
To report abuse or suspected violations of this policy, please contact CybroHost support with relevant details such as domain, IP address, timestamps, logs, and a description of the issue.
13. Updates to This Policy
CybroHost may update this Acceptable Usage Policy from time to time. Any revised version becomes effective when posted on this page.
Continued use of the services after an updated version is posted means you accept the revised policy.
Frequently Asked Questions
Clear answers to common questions about this CybroHost service, including setup, resources, security, upgrades, and support.
What is the Acceptable Usage Policy?
The Acceptable Usage Policy explains how CybroHost services may be used and which activities are not allowed. It covers abuse, spam, malware, unlawful content, network misuse, security issues, and service stability.
What activities are prohibited?
Prohibited activities include spam, phishing, malware, botnets, attacks, unauthorized scanning, fraud, copyright abuse, illegal content, and any activity that harms CybroHost, other customers, or third-party networks.
Can I use hosting for bulk email?
Bulk email or SMTP-related use must follow CybroHost policy, anti-spam rules, authentication requirements, and applicable law. Unsolicited spam, deceptive sending, and abusive mail activity are not allowed.
What happens after an abuse report?
CybroHost may investigate abuse reports, request corrective action, restrict access, suspend services, or terminate services depending on the severity, evidence, customer response, and policy requirements.
How do I report abuse?
Use the official support or abuse reporting channel and include relevant evidence such as IP addresses, URLs, timestamps, headers, screenshots, or logs. Clear details help the team review issues faster.
Does the AUP apply to all services?
Yes. The Acceptable Usage Policy applies to Shared Hosting, VPS Hosting, SMTP VPS Hosting, Dedicated Servers, and all other CybroHost services.